dns
IT infrastructure and technical support
Hosting, servers, domains, helpdesk, Service Desk
The challenge
IT infrastructure must work reliably. Website outage, email issues, expired domain - these are situations that cost time, money and customer trust. Companies without their own IT department need a partner who reacts before the problem reaches their clients.
What we do
We handle hosting, servers, domains and security. We monitor infrastructure continuously and react before the problem reaches your clients. For companies without their own IT department - we are that department. We offer SLA packages with guaranteed response times, a dedicated technical account manager and full service from domain registration to email and SSL certificate configuration.
Scope of competence
- check_circle Shared hosting and VPS servers
- check_circle Dedicated servers
- check_circle Domain registration and management
- check_circle Business email configuration
- check_circle SSL certificates and security
- check_circle Monitoring and incident response
- check_circle Technical helpdesk for your team
Support packages
| Package | Response time | Scope | Price |
|---|---|---|---|
| Rapid | Full support, dedicated account manager, 24/7 monitoring, priority hosting | ||
| Standard | Technical support, monitoring, business hosting | ||
| Base | Basic support, hosting, ticket handling |